A good variety of products and a very friendly staff. They always take the time to greet me and my dog and are happy to spend time helping me.
I just had the worst experience at Pet Supplies Plus today. We go there all the time for the dog wash (usually at least monthly for both of our dogs). The manager, Jen Black (I found our her name today), was so rude about a situation that took place in the store. There were two very scary mean black large dogs in the dog wash. The owner told a lady she couldn't bath her dog at the same time she was in there. I was a little frustrated that we couldn't use the unused bath. The manager went and told the owner of the other dog that " it was okay, and that customers were getting pissy with her." I was so displeased that she said that within ear shot of me as well as use that type of language as a manager of a store. The two dogs came out of the bath room and were barking and growling at everyone, and even attacked each other for a second. Jen, the manager, told her employees to make a path for these dogs to come out of the store. I am so frustrated that they would allow such scary mean dogs in the store. It was terrifying, and I am a huge dog person.
I was at pet supplies on Friday 12/30/16 at 6:13pm
There was hardly anybody in the store and the cashier looked right at me, did not say a word and look down at her phone. I was not greeted I stood in the toy aisle right by the cash register 4/10 minutes trying to find a toy that my dog would not tear apart and another sales associate walk right by me and did not ask if I needed any help. So I purchased a bag of dog food and went to PetSmart where I was treated like royalty. I would not recommend the store to anybody!!!
This place has the best prices in the area for kitty supplies and the selection is great. You don't have to walk around a huge store to get what you want.
Sometimes the prices are a little higher than average, but sometimes they are quite a bit lower. The convenience and friendliness more than make up for the extra few cents.
Fish were pretty sickly and almost all of them died within a week. I'm a very avid aquarist, and have never had that many fish go so quickly. The staff was helpful and friendly though
Pet Supplies Plus is a US Pet Store based in Lancaster, Pennsylvania. Pet Supplies Plus is located at 1519 Lititz Pike, Lancaster, PA 17601, USA.
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