I would rate this place a five considering how much I like the store and it's prices, but since the customer service is absolutely terrible, then it gets a one. Thank Goodness there is a new one in Tanger Outlets!
4 people working. I was the only one in the whole store. Not one hello or can I help you! Store look horrible so much space and the shoes aren't displayed well at all! Simply Sad!
I love this place. The prices are pretty average, but I have found some fantastic clearance shoes. They stack the sales, too, so when there's a 40% off sale, it will apply to clearance as well. Walked out one day with a pair of Guess high heeled sandals for $5. Might've been the greatest day of my life. Staff is super friendly and helpful.
Wow, poor. poor poor custmer service.
From the many times I've gone to this store, I have probably only been greeted TWICE... In fact, I went there today and no one greeted me, not even when I walked up to the register for a return. He stood there and rudely watched, giving one word responses. A few moments later, a lady walked in and he turns around and greets her super loud several times and throws a wave in there as well. Last time I will set foot in that store while he is working there!!
Rack Room Shoes is a US Shoe Store based in Lancaster, Pennsylvania. Rack Room Shoes is located at 35 S Willowdale Dr Ste 706, Lancaster, PA 17602, USA.
Please contact with Rack Room Shoes using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Rack Room Shoes opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Shoe Store in Lancaster