I had a very unpleasant experience with customer service at the Walking Company. The store manager was very rude and condescending. Also I didn't find the employees to be very knowledgeable about the product. They store is understaffed. The prices are high.
prices high, bought shoes that were sent to the house, put orthotics in and lost dansko insoles, would not take shoes back, so I'm out $120 for shoes I cannot wear. More selection on line. Good place for information but don't buy there
Awesome experience. Vanessa went out of her way to help me out. I am not the easiest shopper either. She continued to try and find the right fits and styles of sandals for me. Thank you so much.
The Walking Company is a US Shoe Store based in Lancaster, Pennsylvania. The Walking Company is located at 142 Park City Center D0429, Lancaster, PA 17601, USA.
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