I always have a pleasant experience here. The associates listen and offer suggestions to help me find the best jewelry for my wife!
So I️ went to pandora today asking for a second opinion about my Pandora earring and Brooke was very rude! I️ have gotten my earring there cleaned before and for some reason today she said they don’t clean eating only rings and charm! Rushed the whole conversation very inpatient and nasty tone. I️ been told before as long as u have there item u can go in the store and they will clean it for you!!!
My boyfriend and I went to this Pandora to exchange my bracelet size for a smaller one. Dani helped us. She was very rude and not helpful at all. My boyfriend wanted to purchase another charm for me that I had liked. I couldn't get my wish list to load on my phone. So I had asked her if I could see a tray of charms. She got smart with me and said "what kind we have like 900 charms" so I said what about under this tray and she said "it's the same tray" with an attitude. At this point We kept smiling and trying to strike up Convo with Dani and she just wasn't having it. I told my boyfriend for future buying charms to go to kitchen kettle village or jarads because obviously this experience was not a good one.
Bought my fiancee an engagement ring. Brone within two weeks. Came to get it fixed and the staff said they "saw" me break it outside of their store. this places clout is not so high
I picked out a simple charm and bracelet, would have possibly spent more if the reps did there jobs correctly..like for instance possibly showing the customers the tray of charms instead of telling them what's behind the counter...Terrible Service.
visited last week , asked if the take e gifts,was told No,initially , until i gave a confused look and then the rep asked someone else and was told Yes... It was my first time at Pandora
Pandora Jewelry is a US Jewelry Store based in Lancaster, Pennsylvania. Pandora Jewelry is located at 612 Park City Center G0612, Lancaster, PA 17601, USA.
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