6
1296 Lititz Pike, Lancaster, PA 17601, USA
Lancaster, Pennsylvania 17601
+1 717-396-8917

Good deals on school supplies...just couldnt say no.....$48 worth

Great, very helpful and interested in the customer . Made the visit very interesting and learned much from the Rep.

Customer Service with getting help with scanning a document was really poor. She really didn't seem engaged to help or know how the machine operated. I had to come back a 2nd time due to my first visit the file did not upload to my thumb drive. Upon my second arrival she noted my presence, however never came to ask me why I had returned or anything. I left with the wrong things due to this, and cost me time and money. Not very personable.

Horrible.. Wont honer advertised shelf price on Bella 18 gal tote.. Dont have lids.. Etc

I needed a simple poster printed and unfortunately placed my order at 2:06pm. Unfortunately, this apparently gives them the right to not have the order ready until closing time the next day. You would think that since I placed the order the day before, I would have been higher up in the queue. But no. After calling 5 times the day following my order, I finally reached someone only to be told they couldn't give me a definitive time, just that it would be done "by closing time". I called again at 7pm, and was told it was done except for the "quality check". I asked if it could be done in the next 30 minutes, as I was in the area, and he very rudely told me it wasn't due until 8:30, despite my having ordered it the day before. I arrived to pick it up 45 minutes later, and no quality check had been done. I reviewed the print myself, after once again being rudely told by another associate that it wasn't due until the story closed, contrary to the policy I read online.

Very poor customer service and excruciatingly slow. DO NOT order from here, unless you have more than two days to wait for your prints and you feel like being treated terribly.

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Staples — Electronics Store in Lancaster

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Staples

Electronics Store at 1296 Lititz Pike, Lancaster, PA 17601, USA. Here you will find detailed information about Staples: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 9:00 PM
  • Tuesday
    8:00 AM – 9:00 PM
  • Wednesday
    8:00 AM – 9:00 PM
  • Thursday
    8:00 AM – 9:00 PM
  • Friday
    8:00 AM – 9:00 PM
  • Saturday
    9:00 AM – 9:00 PM
  • Sunday
    10:00 AM – 6:00 PM

Rating

4
/
5
Based on 6 reviews

Contacts

Categories:
State:
Pennsylvania
Address:
1296 Lititz Pike, Lancaster, PA 17601, USA.
City:
Lancaster
Postcode:
17601

About Staples

Staples is a US Electronics Store based in Lancaster, Pennsylvania. Staples is located at 1296 Lititz Pike, Lancaster, PA 17601, USA.


Please contact with Staples using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Staples opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Staples

  • Ava
    Added 2016.04.14
    Good deals on school supplies...just couldnt say no.....$48 worth
  • Madeline
    Added 2016.01.08
    Great, very helpful and interested in the customer . Made the visit very interesting and learned much from the Rep.
  • Victoria
    Added 2015.09.16
    Customer Service with getting help with scanning a document was really poor. She really didn't seem engaged to help or know how the machine operated. I had to come back a 2nd time due to my first visit the file did not upload to my thumb drive. Upon my second arrival she noted my presence, however never came to ask me why I had returned or anything. I left with the wrong things due to this, and cost me time and money. Not very personable.
  • Paige
    Added 2015.06.13
    Horrible.. Wont honer advertised shelf price on Bella 18 gal tote.. Dont have lids.. Etc
  • Noah
    Added 2014.10.10
    I needed a simple poster printed and unfortunately placed my order at 2:06pm. Unfortunately, this apparently gives them the right to not have the order ready until closing time the next day. You would think that since I placed the order the day before, I would have been higher up in the queue. But no. After calling 5 times the day following my order, I finally reached someone only to be told they couldn't give me a definitive time, just that it would be done "by closing time". I called again at 7pm, and was told it was done except for the "quality check". I asked if it could be done in the next 30 minutes, as I was in the area, and he very rudely told me it wasn't due until 8:30, despite my having ordered it the day before. I arrived to pick it up 45 minutes later, and no quality check had been done. I reviewed the print myself, after once again being rudely told by another associate that it wasn't due until the story closed, contrary to the policy I read online.
  • Isaac
    Added 2014.08.24
    Very poor customer service and excruciatingly slow. DO NOT order from here, unless you have more than two days to wait for your prints and you feel like being treated terribly.
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