Excellent ED experience on Christmas evening. The staff --from front desk, to security (very kind professional security agent interacting with patients of all ages during our evening visit) made a difficult time as positive as could be hoped. Also, Gretchen a nurse in the ED was the epitome of helpful, compassionate care for our family. Our thanks and kudos to LGH.
One more example of modern medicine and where it has gone wrong. Things keep getting bigger and bigger! The left hand doesn’t know what the right is doing. I felt like a rat in a maze when I went there. My nurses were awesome but otherwise not impressed.
I have heart problems since 2014 I have been more than 10 time in ER and admitted for one day in 6th floor all the stuff are superb all of them took good care of me. I can not ask for more. Great hospital and very nice people. 5 stars all the way.
When you sent someone home and that night she was found dead in her home. SHAME ON YALL SHE HAD BABIES INSTEAD OF SENDING HER HOME YALL SHOULDVE DID YALL JOB. Don’t go to this hospital y’all sent me home on many serious situations too.
I am a nurse and knowing that Lancaster General Hospital is a trauma center and also associated with Penn Medicine, I expected the highest quality of care. However, I have been sadly disappointed on three different visits to the ER in the last 11 months. On first visit, with a high fever, I was misdiagnosed and was clearly prescribed an antibiotic that was in my hx of allergies. Thank goodness, my sister who accompanied me and who is a nurse practictioner picked up the error. ER nurse very poor, didn't do a good assessment and couldn't even pronounce antibiotic name correctly! Second and third visits for different illnesses weren't any better! Almost all nurses were rude, disinterested, did not know simple procedures and left me without call light which didn't matter anyway because when it was used it was not answered! Last visit physician, was great, kind, calming, and supportive, yet I only saw him initially and was discharged by a "stupid nurse" who again did not even know the basics! I never want to ever have to go to this ER again! And i will also point out that it was a slow time of day and also day of the week that I was a pt., it wasn't like they had any major traumas. Maybe this ER does show a better response during a life/death pt. That was the case when my Dad was admitted with a massive CVA, they did actually save his life!
Lancaster General Hospital is a US Hospital based in Lancaster, Pennsylvania. Lancaster General Hospital is located at 555 N Duke St, Lancaster, PA 17602, USA.
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