The hotel is beautiful and clean. The pool is great. The cafe staff is great. When we ordered room service our fries were cold. The fish sandwich and burger were amazing. When we were leaving the maintenance truck was parked at the front entrance and as we began to drive to leave another maintenance pickup truck just literally parked in front of us and blocked the exit. We had to go in reverse and exit through the entrance. The Lady that was driving was just rude.
The hotel rooms were nice. The water park was closed and my children were looking forward to that. We asked for a wake-up call we never received. We also put the breakfast order on the door for the next morning and it was never picked up. There's not much around the hotel. No Starbucks within 5 miles. Only had coffee in the lobby, no hot tea. The restaurant was decent.
Fairly standard hotel, but with a few extra features that set it apart from other hotels of the same class. Inside, there's two pools (one main pool and a water park themed pool with a slide for kids), a hot tub, a 24 hour fitness room, and a great restaurant that has a breakfast buffet (although it isn't included with your stay and does cost extra). Overall, I'd reccomend this hotel.
Good location with other shopping nearby. Rooms are comfortable and the food is very good. My co-worker and I shared a suite and both felt we had a good amount of space. There is a mini fridge in the room which was handy, no in-room microwave but there is a common one down the hall. All in all we are very happy our company schedules our workshops here!
The room is very comfortable with plenty of lights, spacious bathroom, nice TV, and more than enough pillows and bedding. The air HVAC is a little noisy as is the refrigerator, and there is no microwave in the room unfortunately if you want to reheat some leftovers. The staff were all very polite and helpful and quick to respond to any needs. The hotel itself is rather elegant and the decor for the holidays including the outdoor landscaping and lighting were very well done. The pool and hot tub were both very nicely cared for and aside from some dated and poorly-functioning arcade games, there are still enough options to keep kids entertained.
Doubletree Resort By Hilton Hotel Lancaster is a US Lodging based in Lancaster, Pennsylvania. Doubletree Resort By Hilton Hotel Lancaster is located at 2400 Willow Street Pike, Lancaster, PA 17602, USA.
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