It's a beautiful place. I was awestruck when I walked in and how pretty it is. We were there for my company's Christmas party so it was decorated and it looked absolutely gorgeous. The staff was very nice. I wasn't impressed with the food. I don't eat meat but people who ordered the beef thought it was undercooked. Personally, I like it red in the middle so I thought it would have been good when I ate meat my husband got the mahi and he thought it was very dry I got risotto with was not cooked very well and by the time they brought it out it was very dry and the sauce got sick it just clumps on my plate and I literally had to cut it apart. People were asking for second baskets of rolls because there was not much food to fill you up. I realize the fancier the place the less food you get but it was not enough to satisfy an appetite. They did not give you enough butter for the bread so you had to eat your second roll bone dry. The place was lovely, our servers were very nice and my company always throws an awesome party so it was a really good time. I realize the food is a big part of the party and not many people I spoke to were impressed with their meal but as I said, it's always a good time when my employer has their parties. I was impressed with everything except the main course. The appetizers were good.
Breakfast with Santa...It was one of the worst events I've ever attended. The staff was behind on setting the event up and were not prepared to serve for 200 reservations. There wasn't enough food for at least 50 or more people who stood waiting in a buffet line for longer than 45 minutes for food to be replenished. Staff informed guests that they were not prepared and ran out of food. Service staff was obviously annoyed and frustrated, while trying to avoid guests dissatisfactions. There wasn't any management or supervision on site until long after the problems occurred. One suggestion for the breakfast buffets, consider setting up a separate "toast station". Having a toaster in the middle of a buffet line causes a slow down and does not keep a line moving smoothly. The best part of this event was Santa! He looked like the "real" Santa.
All around great hotel! Very big and modern facility in a fantastic historic city with lots to see and do. Very clean rooms with modern furnishings and technology. Price is not bad and parking is ample and very easy to navigate. Friendly staff and lots of food choices. Really nice conference rooms with plenty of space for large expos and event.
This hotel was fabulous. The organization I work with used it this past weekend and it's was phenomenal!!! The service was great, they are very accommodating and the rooms are very spacious. The views are magnificent as well. I had a great time and wish to come back to do some more exploring in the area.
Absolutely love the ambiance and festive decorations at the Marriott. It's a fantastic place to spend the Holidays. The happy hour specials are also fantastic and a great start to the night. However, the food is lacking. We had to return two appetizers because our pita bread was burnt and the shrimp tasted like rubber. The Marriott used to be known for their cuisine but not sure what happened...lately we've had some pretty bad food experiences.
Lancaster Marriott At Penn Square is a US Lodging based in Lancaster, Pennsylvania. Lancaster Marriott At Penn Square is located at 25 S Queen St, Lancaster, PA 17603, USA.
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