Chicken was hot because I waited for fresh chicken to finish cooking. But the Mac & chess was mush and the dirty rice was dry as all get out. Worst Popeyes experience ever.
Absolutely the worst service I have ever had. The place was in total chaos, with cars waiting on all sides. The lobby was full of people waiting for their food. No lids for cups. Half of the beverage options were unavailable. A cardboard box of uncooked biscuits was on the service counter. We ordered at 8:42. We got our food at 9:12. The order was not prepared to-go, as requested and was missing the gallon of sweet tea. There was no apparent management presence, just a handful of teenagers with either a "deer in the headlights" look or an attitude of complete apathy for their job. I was so embarrassed for the ones who were trying to do their job, that all I said was thank you and good luck.
Overall pretty disappointed. Placed order via drive thru. They were out of 4 different sauces, only 2 available. Got home with food. Forgot cole slaw. Mac and cheese looked gross and the portion was weak. Don't think I'll go back again.
Dined in for this meal amd review. Good food, as always, so I can't give too many brownie points. The dining area seemed sanitary enough, as far as fast food chains go. The service however, was only decent; the cashier was lethargic in her behavior, looking as though she really didn't want to be there. I've got to say, this would be 5 stars but for the mediocre service.
Best chicken and food ever. Never a complaint. Better than KFC
Popeyes Louisiana Kitchen is a US Restaurant based in Lancaster, Pennsylvania. Popeyes Louisiana Kitchen is located at 1401 Manheim Pike, Lancaster, PA 17601, USA.
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